Skip to content

Welcome to iLok Help!🔗

Please try the Site Search (1) or browse the FAQ categories.

  1. You can also type F on any Help page to open the Site Search. Try it out!

You can also read the iLok License Manager User Manual, or check out our Support Videos.

I have an AMD “Zen 5” based CPU (Ryzen 9000, Ryzen AI 9, Ryzen AI 300, etc.), and my iLok-enabled software isn’t working. What’s going on?

We have identified an issue with the AMD “Zen 5” based CPU microarchitecture that affects iLok-enabled software. This issue prevents the software from running correctly on Windows systems with these CPUs.

Please see our FAQ entry for more detail and AMD’s response.

Top Searches🔗