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FAQ - iLok CloudπŸ”—

How does the iLok Cloud work?
What is the iLok Cloud?

What is the iLok Cloud?πŸ”—

The iLok Cloud allows iLok Cloud-enabled software to be authorized without the use of an iLok USB or a machine license.

This feature requires that the computer be continuously connected to the internet during use.

Related:

Can I have more than one iLok Cloud?
What happens if I open my iLok Cloud on two different computers?

Can I have more than one iLok Cloud?πŸ”—
What happens if I open my iLok Cloud on two different computers?πŸ”—

Only one iLok Cloud Session can be used at a time per iLok Account. If a second system is logged in to an iLok Cloud Session on the same account, the first system will be logged out.

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Can all plug-ins use iLok Cloud?

Can all plug-ins use iLok Cloud?πŸ”—

Unfortunately, no.

The decision to enable the iLok Cloud for software titles is up to each publisher. Check with the software publisher for availability.

Note that iLok Cloud compatible licenses will appear with an iLok Cloud logo.

  • iLok USB (2,3), or iLok Cloud iLok USB (2,3), or iLok Cloud iLok USB (2,3), or iLok Cloud

  • iLok USB (2,3), or Host Computer, or iLok Cloud iLok USB (2,3), or Host Computer, or iLok Cloud iLok USB (2,3), or Host Computer, or iLok Cloud

Related:

Can a license that is on an iLok USB also be used with iLok Cloud?

Can a license that is on an iLok USB also be used with iLok Cloud?πŸ”—

Only licenses that are iLok Cloud enabled can be activated to the iLok cloud. Note that iLok Cloud compatible licenses will appear with an iLok Cloud logo.

Some publishers give more than one activation with their licenses. If you have more than one activation, you can put one of the activations on an iLok USB and another activation on an iLok Cloud session.

For publishers that only allow a single activation with their license, you will need to deactivate it from any iLok USB or machine location (computer) before you can activate it to an iLok Cloud session.

Any licenses that are activated to physical iLok USBs or computers will continue to work normally regardless of whether you also have an iLok Cloud session open.

Related:

Do I have to use the iLok Cloud?

Do I have to use the iLok Cloud?πŸ”—

You do not need to use the iLok Cloud.

Any licenses that are activated to physical iLok USBs or computers will continue to work normally regardless of whether you also have an iLok Cloud session open.

Related:

iLok Cloud Usage
How do I open an iLok Cloud Session?

How do I open an iLok Cloud Session?πŸ”—

In the iLok License Manager (4.0 or greater), go to FILE -> Open Cloud Session.

When the iLok Cloud is opened, the activation server will automatically activate cloud-enabled licenses. If more than one license is available, the activation server will make a β€˜best guess’ to load the most appropriate one.

When you open an iLok Cloud Session, the session will remain open on this computer. Communication only occurs in the iLok Cloud session when a cloud-enabled license is being used. No personal data is transferred in this channel.

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How do I close an iLok Cloud Session?

How do I close an iLok Cloud Session?πŸ”—

In the iLok License Manager (4.0 or greater), go to FILE -> Close Cloud Session. When you close an iLok Cloud session, it will remain closed.

In most cases, there is no need to close a Cloud Session, even if you want to open a new Cloud Session on a different computer.

You may want to close your Cloud Session to move an activation to a physical device or computer. For instance, if you want to use the licensed software on a computer that does not have a reliable enough Internet connection for a Cloud Session, you might move the activation to an iLok USB.

Related:

How do I move a license/activation from my iLok Cloud to another location?

How do I move a license/activation from my iLok Cloud to another location?πŸ”—

In iLok License Manager versions 4.0 - 5.0.3, an iLok Cloud must be closed before an activation can be moved.

In the iLok License Manager (4.0 or greater), go to FILE -> Close Cloud Session.

If the iLok Cloud session is open on another computer than the one you are on, simply Open Cloud Session first, then Close Cloud Session.

The license you wish to activate will then be found in the β€˜Available’ tab in your account.

With iLok License Manager version higher than 5.1, dragging an activation to a new location will move the license. The operation may open a cloud session if it was closed. iLok Clouds that are open on a remote computer are visible to you in version 5.1 as well.

Related:

iLok Cloud Problems