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Take A Tour🔗

Let’s take a look at the application. Your screen always shows your locations on the left, the navigation and relevant action options at the top, and information grids on the right. Each item that you can select (a location, your account, a license) has a Detail pane that you can show or hide by clicking the Show/Hide Detail button.

On the left side of your screen🔗

The iLok License Manager screen has a left column that shows your account at the top, followed by your computer, and then a list of connected activation locations, followed by a list of your other registered activation locations.

Left Side


Your account will always be at the top of the list. Clicking the gray triangle at the right of the account box will allow you to sign out.

Progress / Message Area:

Under your account is a blue area where progress bars and messages are displayed while server operations are in progress. Do not remove attached iLoks or close the application while work is in progress.

Location List:

Under the progress bar is the location list. The first entry in the list is always the computer that you are currently using. Underneath it is a list of iLoks in this order:

  • iLoks plugged in that belong to your account
  • iLoks plugged in that belong to other accounts or are not currently registered
  • Offline (not plugged in) iLoks that belong to you.

Plugged in iLoks that are being seen by the iLok server have a dark icon and offline iLoks are grayed out. If you are ever unsure of what an icon means, just hover over it for a helpful hint. A list of icons also appears in the Appendix.

Each iLok’s icon will also show whether the iLok has Zero Downtime™ (ZDT) coverage and whether Theft & Loss Coverage is enabled on the iLok. The icon may change if a time-sensitive deadline is approaching. You can always hover over an icon to get more information on what it means.

At the top of your screen🔗


Account View:

When you select your Account as the active view, the top of your screen shows four tabs to choose from. If you don’t see them, widen the application window.

  • All Licenses: a list of all licenses in your account
  • Available: a list of licenses that you can activate to a location (iLok or, in some cases, a computer if the software publisher allows it)
  • All Activations: a list of all licenses that you have activated to a location This list also shows what location the licenses is on.
  • Unavailable: a list of licenses that have expired, been surrendered, or transferred to another User account

Licenses listed in bold type are licenses that you haven’t viewed (clicked on) with the iLok License Manager.

To the right of the account view selector is a Search field, followed by an icon menu for the following operations:

Icon Operation
Redeem a Code Redeem an Activation Code
Transfer Transfer a License to another User
Icon Operation
Activate Activate Selected License
Deactivate Deactivate Selected License

Customize Columns

Use the Search bar to filter your list of licenses by any of the information in the list such as Product Name, Deposit Date, Publisher, etc.

You can also customize the columns that are shown in the list. Simply right click in the gray table header where the column names are and choose what you would like to see.

You can also rearrange the columns by clicking the column name and dragging it to a new location.

On the right side of your screen🔗

The right side of your screen shows the contents and details about what you have currently selected (a location or your account) on the left of your screen.

Right Side

The grid at the top shows the contents of the currently selected item in your location list. This can be your account, your computer, or an iLok.

You can use the Show/Hide Details button to open or close the Detail Pane.

Detail Pane:

The detail pane shows you information about the selected item and has links to allow you to work on it.

  • Your account: You can see your iLok account information, how many licenses you have, and find links to go to to edit it or to use our support resources.
  • Your computer: You can see your basic account information, how many licenses have been activated to your computer, and your computer’s Location ID.
  • Your iLok: You can see the iLok’s serial number, name, description, and you can edit some of these fields if the iLok belongs to you. You’ll also find the status of your Zero Downtime™ subscription and be able to manage your Theft & Loss Coverage settings as well. Theft & Loss Coverage is a new service that allows us to replace your licenses when a Lost or Stolen iLok RMA is placed. See for detailed information on these coverages. There is also a ‘Sync/Repair’ button and a link to for support resources.
  • A License or Group: These will have detailed information about the product and your license, including the types of locations the license will work on (e.g., iLok USB (1,2,3), or Host ComputeriLok USB (1,2,3), or Host Computer), any date or time limitations, the original deposit date of the license (it does not change even if you bought it from another User), and other important information. You’ll find links to Activate, Deactivate, and Transfer the license, and a link to the software publisher’s website.