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Manage Your Licenses🔗

Register an iLok🔗

Once you’ve signed in, connect your iLok(s). If an unregistered iLok is connected, a pop-up will appear asking if you would like to add the iLok to your account; select “yes”. The iLoks will be registered to your account. The iLok(s) will no longer appear grayed out in the left hand navigation column.

Activate a License🔗

Start by clicking on your Account and the “Available” tab. This view will show all licenses in your account that are eligible for activation, and will show you the location types (1st-generation iLok, 2nd- or 3rd-generation iLok, computer, iLok Cloud) to which you can activate the license. Licenses in bold type are ones you have not yet clicked on to see their Details.

Available Tab

There are five ways to activate (download) a license:

  • Drag and drop: click on a license to select it, then drag the license you wish to activate onto the desired activation location and drop it.
  • Context Menu: right-click the license you wish to activate and select “Activate”, select a location, and then click the “Activate” button.
  • Activate Button Icon Menu: select the license you wish to activate by clicking on it, then click on the check mark in the top right corner of the iLok License Manager window, select a location, and click the “Activate” button.

  • From the Detail pane: select the license you wish to activate by clicking on it, then if you don’t already have the Details pane open, click on “Show Details”. Click the “Activate” link, select a location, and then click the “Activate” button.

  • Application Menu: select the license you wish to activate by clicking on it, go to the Licenses in the menu bar, and select “Activate”.

Deactivate a License🔗

Deactivating a license means that you are moving the license from an activation location back to your account. There are five ways to deactivate a license.

  • Drag and drop: click on a license to select it, then drag the license you wish to deactivate back to your Account (User ID) and drop it.
  • Context Menu: right-click the license you wish to deactivate and select “Deactivate”.
  • Deactivate Button Icon Menu: select the license you wish to deactivate by clicking on it, then click on the X in the top right corner of the iLok License Manager window.

  • From the Details pane: select the license you wish to deactivate by clicking on it, then if you don’t already have the Details pane open, click on “Show Details”. Click the “Deactivate” link.

  • Application Menu: select the license you wish to activate by clicking on it, go to the Licenses in the menu bar, and select “Deactivate”.

Move Your Activated Licenses🔗

An activated license is one that has been placed on an iLok or a machine location (computer). Moving an activated license is really just deactivating from the current location and activating to the new one. There are four ways to move an activated license. Start in the “All Activations” tab; this tab will show you all of your activated licenses and their current location(s).

  • Drag and drop: click and drag the license you wish to move, then drop the license on the desired activation location.
  • Context Menu: right-click the license you wish to move and click “Activate”, select the new location and click “Activate”. Your license will be deactivated from its current location and activated in the new location.
  • Icon Menu: select the license you wish to move by clicking on it, then click the check mark in the top right corner of the iLok License Manager window, select a location, and click the “Activate” button. Your license will be deactivated from its current location and activated in the new location.
  • From the Details pane: select the license you wish to move by clicking on it, then if you don’t already have the Details pane open, click on “Show Details”. Click the “Activate” link select the new location and click “Activate”. Your license will be deactivated from its current location and activated in the new location.

Transfer A License🔗

There are three ways to transfer a license. When transferring a license, you will be asked to confirm your account information by signing in again. This protects you if you leave your account signed in where others can access your computer. During a transfer, you are asked to enter the User ID that you are transferring the licenses to; be careful when entering the destination User ID as transfers are irreversible.

  • Context Menu: right-click the license you wish to transfer and select “Transfer”.
  • Icon Menu: find the license you wish to transfer and select it by clicking on it. Next, click on the transfer icon in the top right corner of the iLok License Manager window.
  • From the Details pane: find the license you wish to transfer and select it by clicking on it, then if you don’t already have the Details pane open, click on “Show Details”. You can then click on “Transfer” to start the process.

Remove an iLok from Your Account🔗

Please note that removing an iLok from your account will cancel any remaining Zero Downtime or Theft & Loss Coverage. Only iLoks with zero (0) Activations are eligible for removal. Check to make sure you don’t have expired licenses hidden in your preferences if an iLok looks empty but says it isn’t. To remove an empty iLok from your account:

  1. Launch the iLok License Manager application and sign in.
  2. Click on the iLok you want to remove.
  3. Deactivate any licenses that may be on the device (drag back to your account).
  4. Remove the iLok from the context menu or from the details pane:

    • Context Menu: right-click the iLok you wish to remove in the left-hand location list and select “Remove iLok From Your Account”.
    • From the Details pane: select the iLok you wish to remove and if you don’t already have the Details pane open, click on “Show Details”. You can then click on “Remove iLok From Your Account”.

Video - Remove an iLok from Your Account